Experience counts
25 years of experience. We have mapped the whole Mongolia for great tours. Our staff members have extensive and firsthand knowledge of the region and are passionate about what they do!
Terms and Conditions
Kazakh Tour LLC
Why book with us?
A personal touch
We give you individual care whenever you need it, from the moment you book and while you're away, to the moment you get home.
Tailor Made
Custom Designed – can’t see a tour you want to book, or maybe you want to amend one or do something different. We can create your tour from scratch, simply call/whatsapp or email.
Private Tours
Designed with you in mind. It is called private as it includes just you and your party and your dedicated Driver/Guide.
Flexibility
With all our Private Tours, the beauty is the flexibility, any date you want, a private tour just for your party, you are in charge.
Financial Protection
Book safe in the knowledge that your money is protected. We are a registered tour operator based in MONGOLIA & bonded member of MTA & BUTA
Reliability
Reliability is one of our top principle. In any case or in any situation we stand on back of what we say and we believe that this lets us to be the leader tour operator
BOOKING YOUR TRIP
To secure your spot on a Kazakh Tour trip complete our trip application and lodge your deposit. We'll then send you a detailed pre-departure trip planning packet. It tells you all you'll need to know about prepping for your trip, and then some. If we can't offer you a place we'll return your deposit within 14 days.
We accept US$ in the form of personal or bank checks, Visa, MasterCard, American Express or Wire transfer (contact us for bank details). The payment schedule is as follows:
US$500 per person upon booking (to secure your spot).
Final payment on the 1st of the month, in the 3rd month before your departure.
If we haven't received your payment and no special arrangements have been made, we will assume that you've canceled and fill your spot from our wait list. If someone else is paying for any portion of your trip, you (the traveler) are responsible for payments and cancellation fees.
Additional payments may be required on customized itineraries. We will inform you of these once you have placed your initial deposit.
CANCELLATIONS
At the time we receive written notice of cancellation of your trip, the following fees will apply for each person:
More than 90 days before your tour departure date - $250.
30-90 Days - 50% of the land cost.
0-29 Days - 100% of the land cost.
Cancellation terms may differ on customized itineraries.
Trip Cancellation Insurance: It is your responsibility to ensure that you are healthy enough to participate in our trips. Once Kazakh Tour LLC has confirmed your place on a trip, cancellation fees will apply if you cancel your trip for ANY reason even for medical issues.
AIRFARE
Our payment, cancellation and postponement policies do not apply to air travel arranged through Kazakh Tour. Full payment for air travel is usually due the day after we make your reservation. Cancellation and change policies are different for each airline we use.
GUARANTEED DEPARTURES
We have many scheduled departures throughout the year. All of our departures are guaranteed even if there is only 1 traveler. This means that we will NEVER cancel a tour due to low sign up.
KAZAKH TOUR DISCRETION
Kazakh Tour requires trip members to be prepared physically, psychologically and to have the correct equipment for all our trips. After signup, Kazakh Tour reserves the right to dismiss a Trip member at any time for any reasons that Kazakh Tour may later learn about the Trip member. Trip members must provide us with true and accurate information.
If we must cancel or change a trip, we will do our best to provide you with a full or partial refund for the Kazakh Tour -operated land portion of your trip. This refund shall release Kazakh Tour LLC from any further liability. Kazakh Tour is not responsible for expenses incurred by trip members in preparing for the trip, e.g. non-refundable fees for air tickets; equipment; visa fees, etc. Cancellation fees may be levied by other operators running other portions of your trip.
Due to the nature of this wilderness trip, certain events may occur which could incur additional costs not planned for at this time, including but not limited to currency fluctuation, change in costs or means of conveyance, the cost of evacuation, medical treatment, body recovery and/or repatriation and other related matters. Those additional costs are not the responsibility of Kazakh Tour and that the Trip member is responsible for the payment of those costs. Any search and rescue undertaken on the trip members behalf will be the financial responsibility of the trip member involved, including costs incurred by Kazakh Tour, other expeditions, governments or other entities.
EVENTS BEYOND OUR CONTROL
Force Majeure & Delayed or Cancelled Trips: Kazakh Tour may, at any time, cancel or withdraw a tour or trek due to circumstances beyond our reasonable control such as weather or other acts of God, strikes, war, hostile governments, riots, fire, pandemics, etc. In these cases, we will, with no penalty to ourselves, undertake to notify you of the circumstances for our withdrawal of the tour or trek. In the event we choose to cancel a tour or trek for one of these uncontrollable and safety oriented reasons, neither Kazakh Tour nor our staff, vendors or service providers will be liable or responsible for refunds, reimbursements, increased or altered trip fees or damages to participants or clients.
Travel Safe and Happy
with KAZAKH TOUR team!
